What We Collect and Why We Use It
We collect the personal information you provide when registering an account — your name, email address, mobile number and preferred payment method. When you make a deposit or withdrawal through Touch 'n Go eWallet, Boost or GrabPay, our payment processor handles the transaction data; we retain
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only what is needed to verify the transfer and reconcile your account balance. Device identifiers and browser session data are logged to protect your account from unauthorised access — this is standard security practice, not marketing profiling. We may also collect IP address and location signals
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to determine whether access is permitted under applicable local law for your region. Data shared with third-party game studios such as Pragmatic Play or Evolution is limited to session identifiers — we do not pass payment credentials to them. You can request a copy of the
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personal data we hold about you at any time by contacting our support team through live chat. We retain account data for as long as your account remains active, plus a period required by applicable record-keeping obligations. If you close your account, we will remove or
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anonymise identifiable data in line with those obligations. Players in Kuantan or anywhere else in Malaysia are covered under the same policy terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.