Reference

What You Agree To When You Use sk99

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from how deposits through Touch 'n Go eWallet and Boost are processed, to how disputes are handled.

Applies to all account activityCovers Touch 'n Go eWallet, Boost, GrabPayGoverns withdrawals and account verificationSubject to local law eligibilityLast reviewed and currently active

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How These Terms Apply to Your Account

sk99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on sk99, you confirm that you have read, understood, and agreed to these terms. They apply to every session, every deposit, and every withdrawal you make. When you fund your account using Touch 'n Go eWallet, Boost, or GrabPay, the transaction is

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governed by both our terms and the respective wallet provider's conditions — check both before sending funds. Account eligibility depends entirely on whether using this platform is permitted under the laws of your location. We do not make that determination for you. All account balances are
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held in ringgit (RM). If a dispute arises over a transaction — whether via DuitNow, FPX, or any other method — you must raise it through our support channel within the timeframe stated in the dispute section of these terms. We reserve the right to update
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these terms, and we will notify you via the contact method registered to your account when a material change is made. Continuing to use sk99 after a notified update counts as acceptance. If any section of these terms is found to be unenforceable, the remaining sections
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stay in full effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Policy Transparency

We manage your account data and policy obligations with a straightforward set of practices. Here is how each area works in practice — so you are not left guessing what we do with your information or how to act if something needs to change.

Data Handling We collect only what is needed to run your account — registration details, transaction records for RM deposits and withdrawals, and contact history. We do not sell your data to third parties.

Cookies and Session Data Cookies are used to keep your session active and remember your wallet preference. You can manage cookie settings through your browser, though disabling them may affect account navigation.

Account Security Steps Login uses a one-time PIN sent to your registered number. If you suspect unauthorised access, freeze the account immediately through the Help Centre and contact live chat to begin a review.

Requesting Changes or Deletion To update personal details or request account closure and data deletion, submit a written request via email support. We process requests in line with the timeline stated in our data retention policy.

CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account, wallet transaction, or a specific policy clause, our support team is the right starting point. Raise the issue through the channel that suits you — we keep a record of every contact so your case stays traceable.

Team online

Live Chat

Open the chat window directly from your account page. This is the quickest path for questions about specific clauses, transaction disputes, or account-access issues.

Email Support

Send a written query for anything that needs a documented response — policy clarifications, formal dispute notices, or requests to review a term affecting your account.

Account Help Centre

The Help Centre holds plain-language summaries of the most-queried terms, including wallet deposit rules for Touch 'n Go eWallet, Boost, and GrabPay accounts.

Common Questions About These Terms

These are the questions we hear most often about how the terms work, what they cover, and what happens when something goes wrong. If your question is not here, live chat has the full policy text on hand.

Yes. Every deposit method — including GrabPay, Boost, and Touch 'n Go eWallet — is covered by these terms. The wallet provider's own rules also apply alongside ours.

Access to sk99 depends on whether use is permitted under local law where you are located. If your region restricts this type of platform, these terms cannot override that restriction.

Yes. Raise a dispute via live chat or email within the window stated in the dispute section of these terms. Include your transaction reference and the RM amount involved.

We notify you through the contact detail registered to your account. A material change notice will be sent before the new terms take effect — check your registered contact regularly.

Yes. Send a written request via email support. We will respond with the data held against your account, including transaction history and registration details, within a reasonable timeframe.

Accepting means you agree to the account rules, payment conditions, and dispute process described here. It applies equally to all accounts in Malaysia where local law permits this platform.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Infosk99 Deposits & Withdrawals InfoWave Crash Game InfoPrivacy Policy

What You Agree To When You Use sk99

Account Security and Policy Transparency

Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Common Questions About These Terms

01 Do these terms apply if I deposit using GrabPay or Boost?

02 What happens if I use my account from a location where access is restricted?

03 Can I dispute a transaction that was processed through FPX or DuitNow?

04 How will I know if the terms have been updated?

05 Can I request a copy of my account data?

06 What does accepting these terms actually mean for players in Kuantan or elsewhere in Malaysia?

Terms & Conditions

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